Privacy Policy

Data Controller: Bertoldi Riccardo, 23041 Livigno (SO), Italy

1. Introduction

This privacy notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Legislative Decree no. 196/2003, as amended. We inform you that the personal data you provide will be processed lawfully, fairly and transparently, ensuring their security and confidentiality.

2. Types of data collected

The data we may collect include:

  • Identification and contact details (first name, last name, address, email, telephone number)
  • Data relating to the stay (dates, preferences, any special requests)
  • Payment data (only if provided for direct bookings)
  • Any data voluntarily provided through messages, enquiries or feedback

3. Purposes of processing and legal basis

Personal data will be processed for the following purposes:

  1. Performance of the accommodation contract (Art. 6(1)(b) GDPR)
  2. Compliance with legal and tax obligations (Art. 6(1)(c) GDPR), such as registration with the public security authorities
  3. Management of communication with the customer (bookings, enquiries, messages)
  4. Marketing and commercial communications, only with explicit consent (Art. 6(1)(a) GDPR)
  5. Internal statistics and satisfaction analysis, anonymised where possible

4. Methods of processing

Data processing is carried out using manual and electronic tools, with appropriate security measures in place to ensure confidentiality, integrity and availability of the data.

5. Communication of data

Personal data may be communicated to:

  • Authorised personnel (reception, administration, booking management)
  • Essential service providers (website management, booking systems, payment services)

I dati non saranno diffusi pubblicamente senza il consenso dell’interessato.

6. Data retention

Personal data will be retained only for the time necessary to:

  • Fulfil contractual and legal obligations
  • Handle any requests or complaints
  • Comply with tax and accounting obligations (e.g. retention of accounting records)

In any case, data will not be retained longer than strictly necessary.

7. Rights of the data subject

At any time, you may exercise the following rights by contacting the Data Controller:

  • Access to your personal data
  • Rectification, updating or completion of data
  • Erasure, anonymisation or restriction of processing
  • Objection to processing for legitimate reasons or for marketing purposes
  • Data portability, where applicable
  • Lodging a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)

8. Cookies and tracking technologies

The website may use technical cookies and tools necessary for the proper functioning of the service. Users may manage cookies through their browser settings. For further details, please refer to the website’s Cookie Policy.

9. Consent

The processing of data for marketing purposes and the sending of promotional material requires explicit consent. Consent may be withdrawn at any time by contacting the Data Controller.